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AmeriHealth Rx Option II  - PA, WV  (See Reviews of this Plan from Other Regions)
Overall Rating: 

What to expect:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

  
Overall Rating:
MDP Member: lynda Date Rated: 3/30/2013 12:12:39 PM

This company pays very little for the particular drugs I needed to use. I had a colonoscopy done and needed a prep kit. it cost me 80.00 FOR A LAXative? it was a tier 4 ? WHY? becuase thats what we commonly use? I paid a lot each month for this coverage and if i had just paid out of pocket for my drugs used I would have saved over1,000 dollars. I will not be enrolling next year.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: reb611 Date Rated: 7/28/2008 7:21:22 PM

Let me tell you about my experieance .When i first came to Amerihealth in 2006 I was on hold for 3HOURS till I looked on the Amerihealth website & found the PRES> of the company # & called it on my cell phone only to let them hear that music hold sounds. I "ve been canceled around 6 times 4 of that is since Feb. 2008 when I realized through MEDICARE I was on the extra help plan & that I didn't have a premiem due P.S. That I've being paying from JAn. 2006 till Feb 2008.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: skj Date Rated: 6/13/2008 1:38:27 AM

AmeriHealth has the worst customer service of any company of any kind I have ever dealt with. If you have enough patience to wait forever in telephone tree hell, once you finally speak to a live person, it's likely he or she will not know the answer to your question and/or will not be able to help you. I am my mother's legal representative since she is in a nursing home. No one at Amerihealth seems to be able to comprehend that my mother, the insured, is in one location and I as her legal rep who pays the bills, is in another location. They have cancelled her coverage twice this year because they can't get the details straightened out. Come open enrollment in November, I am switching to another carrier. No one else could be this incompetent!!!

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

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