JerodPoore Date Rated: 4/24/2013 12:46:12 PM
When it comes to cost, formulary, and using it, the AARP MedicareRx/United Health Care plan is no better and no worse than Cigna - which I had before - or any other health insurance I had through work. What bothers me is how they terminated my coverage with the same notice they give my monthly statement along with any minor change, update, or "news" - a long e-mail with the subject "Jerod, a plan document is ready for you online" and absolutely no information in the e-mail itself. I'd have to log in, navigate the site, and read a .pdf document. They're as bad as the credit card companies with "important account information" letters containing balance transfer checks that I keep telling them not to send me. But it gets better. What to they do a week after they terminate my account? They still deduct my monthly premium.
Yes, I know this can be viewed by anyone, including search engine spiders and spambots. I don't need to hide behind the cloak of anonymity in order to call out AARP MedicareRx/United Health Care on their incompetence and utter lack of caring.