AARP MedicareRx Preferred  - OK  (See Reviews of this Plan from Other Regions)
Overall Rating: 

What to expect:

Information   Service   Choice of Drugs   Cost of Plan   Ease of Use

Overall Rating: MDP Member: CRDinOK Date Rated: 5/31/2015 1:40:53 PM Customer service does not exist with OptumRX (mailorder service totally owned by United Health the AARP Medicare RX Provider), drug choices are limited and formulary list is small, will contact (read as harass) doctor if they do not agree with the prescription especially if they want to substitute a cheap, (unidentified company or country of origin) generic for a brand name or if they want to send more than the doctor has written the RX for. The cost of prescriptions does not match information received prior to signing up. Very difficult to place orders over the phone (long hold times, non-standard English speakers) or on-line (system down, system problems). Will not quote price of order at time you place. They do everything to make it more and more difficult to use their services. Have switched all my mail order RX's to my local preferred in network pharmacy and am much happier with service, the professionalism and can still do 90 day fills!! WILL BE CHANGING PART D PROVIDER AT NEXT SIGNING PERIOD!!	My rating for this plan:   Information   Service   Choice of Drugs   Cost of Plan   Ease of Use
Overall Rating: MDP Member: mad okie Date Rated: 9/23/2014 4:09:12 PM worst customer service in the world from Optum Rx. United health care is great and tries very hard to be helpful but Optum Rx their wholly owned pharmacy has the most terrible. I am going to be changing because of their attitude at Optum which is a shame because AARP recommends them and doesn't help when there is a problem	My rating for this plan:   Information   Service   Choice of Drugs   Cost of Plan   Ease of Use
Overall Rating: MDP Member: okmike Date Rated: 10/8/2012 9:56:03 PM It costs about as much as they pay per month, on numerous different drugs.	My rating for this plan:   Information   Service   Choice of Drugs   Cost of Plan   Ease of Use
Overall Rating: MDP Member: crazyOKCdad Date Rated: 10/21/2011 2:30:41 AM They kept changing what and how the covered drugs. Then once they actually changed a prescription my doctor of 6 yrs wrote me. This seems like practicing medicine without a license!	My rating for this plan:   Information   Service   Choice of Drugs   Cost of Plan   Ease of Use

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