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AARP MedicareRx Saver Plus  - CA  (See Reviews of this Plan from Other Regions)
Overall Rating: 

What to expect:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

  
Overall Rating:
MDP Member: aarp pland Date Rated: 1/13/2019 11:49:23 AM

Optum Rx is bad! As a new coustomer I called on 1/3/2019 to make sure my Rx's were filled and on the way. They said the pills would be delivered by the 10th. Onthe 12th still no pills. Called on the 13th and they said the order was never processed. I didn't think AARP would endorse such incompitence.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: flashTsquare Date Rated: 1/19/2017 6:39:14 PM

My problem with the plan is that they don't cover the (very expensive) drugs I need. Much worse is the poor service from Optum Rx, the mail order pharmacy I'm using.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: Suzy Date Rated: 8/31/2015 3:32:42 PM

Customer service wil put you through the wringer for hours, days. They put your pharmacy through the wringer for hours, days. They put your doctor through the wringer for hours, days. Then they deny coverage for drugs that are covered because they want you to split your pills in half so they can be pilled by the pharmacies less--or some other ridiculous reason. When the doctor doesn't want you to split the pills, because there is no safe way for the ones I am prescribed to be split, they come back with, "the FDA doesn't recommend the dosage." This is the same dosage I have been taken for four years. They just want to avoid paying for four pills instead of two. There are no doctors or pharmacists on staff as they assert there are reviewing their practices. I have reported them to my State Insurance Commissioner for investigation as well as Medicare Fraud for investigation by the FBI. I am hoping this company will receive the penalties and criminal citations they should have been all along. I would encourage anyone having problems with the AARP (in the pants of Congress) contractor to file with the two agencies I have.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: Jaydin Date Rated: 12/14/2013 9:26:48 PM

I don't use prescriptions & my rate went up $26 per mo

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

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