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AARP MedicareRx Walgreens  - FL  (See Reviews of this Plan from Other Regions)
Overall Rating: 

What to expect:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

  
Overall Rating:
MDP Member: Katt Date Rated: 6/14/2019 10:53:55 AM

Fairly easy to look up cost of drugs on website. Hard to figure out where you will be relative to status in plan. This is important because the total cost of the drug (their pay plus your payment) is high so you can move to the donut quicker. More drugs seem to be considered tier 3 so that costs more. Biggest complaint is that Pharmacy Staff at Wallgreens isn't educated on this plan (and say they don't have their own plan) so you get misinformation.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: Doug Date Rated: 3/15/2017 11:57:32 AM

The plan is pretty good overall but my major complaint is trying to work with their mail order pharmacy call OptumRx. OptumRx is absolutely the worst in every respect. If you want a Rx plan and intend to use the mail order service, stay away from this one.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: Madtownbucky Date Rated: 11/23/2016 4:52:44 PM

I contacted this company regarding a medication prescribed by my doctor. The medication requires prior authorization and I wanted to ensure that the medication would be covered. The first representative that I spoke with told me that all I needed to do for approval was to give the prescription to the Walgreens pharmacist. I knew that this information was incorrect, as it specifically states that prior authorization is required by the physician. I contacted the company again and spoke to another representative. He told me the information that I received was incorrect. He gave me the phone number that my doctor needed to call to receive the prior authorization. He told me it would take no more than 48 to 72 hours to receive a response. He assured me that if the doctor stated that the medication was medically necessary, it would be approved. The doctor's office called the number that I was given and was told that prior authorization would not be given unless I signed up for their plan. Once again, I contacted the company to find out why I received this misinformation. I spoke to another representative who was totally uninformed about anything to do with the drug and the requirements needed for coverage. I tried several times to explain my dilemma and she had no idea what I was talking about. As a result, I will not be signing up for their Medicare Pt. D plan. My advice to anyone considering this plan and have any questions/concerns to contact the company several times to ensure you receive accurate information.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

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