amyc Date Rated: 11/6/2013 10:47:39 AM
Silver Script was put under CVS and the drug plan was extremely misleading. When I signed up I explained to Silver Script that I had insurance but it had huge deductible so I was looking at their plan to cover my Rx.'s They failed to inform me that they would not and they did not cover one single cost of drugs and then said they don't pay for any co-insurance, deductible or out of pocket costs associated with my private insurance. I called and wrote to Silver Script at least 6 times. Customer service was useless. CVS reviewed my disenrollment and denied it because I never asked specifically technical questions about how they handle co-insurance and deductibles of my private insurance. Clearly, I had given the whole situation when I was inquiring to sign up and explained why I needed additional drug coverage to cover what my private insur. wouldn't pay and they didn't say well, we won't cover those expenses. I was mislead at time of sign up and CVS now fail to own up to it. Again, they never paid one dime toward any of my Rx. costs. It's a sham. Go with another plan!