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Cigna-HealthSpring Rx Secure  - CA  (See Reviews of this Plan from Other Regions)
Overall Rating: 

What to expect:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

  
Overall Rating:
MDP Member: Brad_F Date Rated: 3/9/2016 8:31:21 PM

My annual prescription costs are generally $30,000 or more. That has been the case for the last 15 years. Medicare part D saved me from bankruptcy. I move into the doughnut hole in February and onto catastrophic coverage in April. Cigna covers all my meds (12 different prescriptions) where other plans available in my county do not. Yes, the premium went up and they added a deductible in 2016. But compared to other available plans, Cigna is a relative bargain. I am fortunate to have a secondary insurance plan, funded by the state and federal government, that covers the cost of copay and doughnut hole charges for most of the meds I take. But not all. I need to split my meds between two different pharmacies to take advantage of 'preferred pharmacy' pricing on the drugs which are not covered by the secondary. It is a hassle but it is manageable. My only real trouble spot is trying to get refills in a timely manner. Cigna has been denying refill requests when placed before 27 days. I challenge anyone to get a pharmacy to address doctor approval, Cigna approval and a secondary plan approval all within three days. It is impossible. That process will take between 7-14 days for drugs that require prior authorization or that are DEA controlled. Cigna's position, forces me to go without my medication. That should be a crime.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: Ruthielou Date Rated: 1/27/2016 7:18:58 PM

This plan was $39 in 2015...increased to $77...I received no notification of the increase,and did not realize it had changed until I received my Jan credit card statement by then it was too late to make a change....I would absolutely not choose this company in the future. Major rip off for senior citizens!

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: SSenior Date Rated: 1/18/2016 10:22:56 PM

Last year was first year my husband had Cigna RX... We were happy with monthly premiums of 39.00 with no yearly deductable...this year his monthly premium has been increased to 77.00 with a yearly deductable of 250.00... I can understand an increase but ..... Shame on Cigna... Hope to change to another supplement in October...

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: BB Date Rated: 9/14/2015 9:19:02 PM

This is probably the most inefficient difficult company to work with. I can't wait to make a change out of it. It takes 7-10 business days to receive a prescription by mail. They have to call you in advance to get permission to fill the prescription. They refuse to do this by email. If you need to receive the prescription sooner than 7-10 business days they charge exorbitant rates to do so. I made the mistake of not checking out this terrible company before signing up. They don't deserve any stars on any of the items listed above!

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

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