sharonbb Date Rated: 6/26/2015 9:31:47 AM
When I listed a drug in the application, their site said that it was covered. When I asked for a refill after joining, they denied coverage for that drug and recommended one instead that my Doctor very strongly disapproved of, because it only came in a much more massive dose. It took enormous effort on my Doctor's part to communicate with them. They finally, reluctantly, approved the original drug and then they only told the Doctor this and never communicated their final decision to me.