PDP Feedback TN Date Rated: 10/22/2018 11:16:54 AM
When I lived in MD, I researched all available PDP/Part D plans and found that EnvisionRxPlus was the most cost-effective in MD.
The premium was $13 and change, then dropped to $12 and change in 2018. Tier 1 copay was $3 per 3 months, then dropped to $2 in 2018.
Tier 2 copay was about $15 per 1 month then dropped to $6 in 2018. Good plan in MD.
However, I moved to TN in May 2018 and informed EnvisionRxPlus of my change of address. They told me my premium would be more than $45 in TN, a huge increase, so I told them I would find another provider. They said I had 30 days to change providers due to moving to another state. However, when I tried to change providers within that time period, I found that EnvisionRxPlus had "slammed" me by changing my plan to the TN plan without my permission. I had only provided change of address, and did not direct them to become my provider in TN. In fact, they said I would get a change of address confirmation then could request a new member card for TN. Instead, they mailed me the TN member card and it was too late to change providers.
I found that the tier 1 copay increased significantly, and the tier 2 copay was so high (around $35 or $45 copay per month) that I stopped taking that prescription -- all with an outrageously higher premium!
Choice of drugs was so-so when I had some short-term prescriptions in MD that were not on their list and therefore very expensive. Information received from the plan was generally too verbose, except for information about moving to another state which was misrepresented by Customer Service. I can only provide the lowest possible rating after they changed my TN provider without permission. I am forced to pay the high premiums and copays for the rest of the year, due to penalties in discontinuing Medicare Part D coverage. No doubt they count on this. Unfortunately, complaints to Medicare must be made within 60 days, and I was too busy with a complicated move to another state to file a complaint in time, and did not expect that I would ever get resolution for the problem.