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Express Scripts Medicare - Value  - PA, WV  (See Reviews of this Plan from Other Regions)
Overall Rating: 

What to expect:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

  
Overall Rating:
MDP Member: Evelyn26 Date Rated: 7/30/2019 2:23:45 PM

When I chose the plan, with help from an agent, my drugs were all Tier 2. When I went to fill, 1 was not on the plan. The customer service representative told me "her formulary" showed the drug was not covered. She refused to tell me the date of this formulary. I told her I see the formulary online which showed the drug is covered. I received in the mail the formulary which the rep said she was looking at: it was dated 2018. The one I saw on line was dated 5 months later, prior to the date I filled so it should have been covered. A few weeks later, I review online formulary again-now it reads that the drug is not covered. Not good that they can change formulary so often.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: Charley1599 Date Rated: 11/12/2016 12:02:21 PM

I picked this plan by using the Medicare plan finder. Now that my husband and I are on this plan, we have found that one med is not in the formulary, and one is in the formulary but needs to be preapproved. They denied when the request was made for approval. This is a medication that I have used for years.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: Buster Date Rated: 11/11/2016 9:47:44 AM

very disappointed with this plan - was getting generic drugs at a cost that was consistent and then suddenly those costs escalated 100% and when reading the fine print you find out they have changed the profile and will keep charging you more the longer you stay on the plan - finding something else quickly - this is a scam

My rating for this plan:
  Information
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  Choice of Drugs
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