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Humana Enhanced  - CT, MA, RI, VT  (See Reviews of this Plan from Other Regions)
Overall Rating: 

What to expect:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

  
Overall Rating:
MDP Member: theENTIREtruth Date Rated: 11/29/2010 7:57:49 PM

After fighting for 2 years for prior authorization for a med. and having no one answer me or write me back about my appeals, I'm moving on. They were you down in the hopes you'll drop your appeal or move on.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
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Overall Rating:
MDP Member: revere51 Date Rated: 2/8/2006 7:47:25 PM

I agree with previous responder to the mass confusion early on...........when I went to the internet site mail order house they were overwelmed and gave me Phamacare and Walmart to go to..........Walmart was unavailable to phone calls but Pharmacare could'nt have beer better and even called back! I did all the numbers for Humana with my list of drugs and they bottomed out the best...............do the numbers first on medicare.gov to select who's right for you.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: grannybwm Date Rated: 1/26/2006 1:48:34 PM

It is very disturbing that with months of lead time this plan still does not have their act together. A call for the status of medications ordered through their mail order provider was answered that they were overwhelmed by the volume of customers and had subcontracted out to walmart or other providers. Walmart's phone line has been busy all day. Until this is resolved we chose to go to a local pharmacy but when the pharmacy called to confirm the account they were told the service was not in effect even though the card lists the effective date as 1/1/2006. We insisted the pharmacist call back a second time and the account was finally confirmed. I feel badly for people who don't have the energy or persistance to resolve the problems that arise and feel that there should be some sort of oversight through medicare.

My rating for this plan:
  Information
  Service
  Choice of Drugs
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