Medicare drug plan consumer ratings
Part D Medicare Plan Ratings, Reviews and Forums - NOW UPDATED FOR 2018
 
Medicare drug plan ratingsMedicare drug plan ratingsMedicare drug plan ratingsMedicare drug plan forums
  

Humana Preferred Rx Plan  - FL  (See Reviews of this Plan from Other Regions)
Overall Rating: 

What to expect:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

  
Overall Rating:
MDP Member: Moebill Date Rated: 3/29/2018 9:49:11 AM

Dr wrote wrong quantity for thyroid meds and sent another request with the right qty.Humana filled wrong one and refused to upgrade to correct qty even after being told this decision could be fatal to patient. No supervisor was available to handle this. Humana really cares---NOT!

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: Madtownbucky Date Rated: 3/17/2016 5:41:40 PM

Please be aware of this company's prescription plan. I only signed up for prescription coverage. A few months later, I discovered that Humana had enrolled me in a "program" that shares all my medical history, social security number,etc. electronically to various healthcare providers. As a result, I reported the company to HHS & Federal Protection Agency as a possible violation of my HIPPA rights. I found out about the "Program" about 3 months after I enrolled in the prescription program starting 1/1/16. By the way, their customer service is horrible!! I called to ask a question. To get an answer, it took over 40 minutes with numerous transfers and being placed on several holds.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: Cohensu Date Rated: 7/3/2015 11:52:07 AM

Do not use this plan. I have spent countless hours in the last 3 weeks trying to obtain 2 prescriptions from the mail order pharmacy. I have spoken to plan representatives, pharmacy assistants & actual pharmacists. While everyone is very polite & apologizes for their errors no one seems to be in charge, problems are not documented & errors are not fixed. My physicians & I are upset & frustrated & I have finally filed a Medicare grievance.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: dmorris Date Rated: 9/26/2014 9:59:05 AM

Run away from this company. Their mail order right source is a joke. They are call center over seas and do not speak English. When you demand to speak to a U.S. based person they hang up on you. It took me 45 minutes this morning for them to tell me they have computer issues and they can not price my medication or tell me a copay. I feel bad for anyone in a hos[ital today that had surgery. If they need pain meds to bad? They are the worst of the worst.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: Evie Date Rated: 10/13/2012 2:46:39 PM

I could not have been less satisfied. I insured both my husband and me and regretted it almost immediately. They don't get anything right. Most employees seem incompetent. Their web site is hardly ever accurate. They send emails referring to prescriptions by number and the number never matches anything (not an RX or an order). It's just some random unidentifiable number. They always say that their web site is being worked on as their excuse. I was a computer programmer for 35 years and know that it simply cannot take that long to get it right. I am on the phone with them to the point that I feel I have a part time job dealing with RightSource (their mail-order pharmacy). Early in the year I tried to get Medicare to let me change companies. Now I am counting the days until I am rid of them. For one of my drugs they requested that the doctor send justification. He did. They responded that he had sent too much information and that he should do it over and send less. Can you believe it? The reason I said that I am dissatisfied with the cost of the plan is because its low price lures unsuspecting people to sign up for it. They don't disclose on the Medicare web site that the mail order pharmacy is RightSource. I knew from prior dealings that I wouldn't want that. But I had no idea that was who I was getting when I signed with them.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: ctommyw Date Rated: 4/20/2011 9:17:22 PM

This plan by Walmart is a rip-off. It is just like the stores, NO CLASS and very cheap. This means that they would be the last ones I would pick. I made the mistake of thinking that cheaper was better... Ain't so!

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

Find Best Drug Prices -- Free!
Save money! Compare prescription drug prices for 1,000+ medications.     

 

 

 

Home   Plans & Ratings   PharmacyChecker Blog   Rate Your Plan   Forums   About Us   Contact Us   News   Login

©2019 MedicareDrugPlans.com

This site contains consumer research and information related to Medicare drug plans and is independently developed and operated by PharmacyChecker.com. It is not associated with, endorsed or authorized by any part of the U.S. government. If you would like the official government website for Medicare, visit www.medicare.gov.