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Humana Walmart Rx Plan  - IN, KY  (See Reviews of this Plan from Other Regions)
Overall Rating: 

What to expect:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

  
Overall Rating:
MDP Member: Nothappy Date Rated: 9/16/2016 10:53:08 PM

Nothing but trouble. Two months of the run around and doctors even gave up and told me to just go to drug store!!

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MDP Member: Ismaris Date Rated: 3/28/2016 2:09:53 PM

Called 800 customer service number to get a simple answer. After four transfers, 5 individual cs reps, and 48 minutes, still had no answer. My impression is that the cs associates are poorly trained when dealing with questions falling outside the norm. I will probably stay with them because of low cost, but certainly cannot recommend their customer service dept.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
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MDP Member: teveron Date Rated: 10/26/2014 10:26:02 PM

I switched to the Humana Walmart drug plan to save money this year. The last 2 years I went to CVS for my prescriptions and was very satisfied. Walmart did save me a little money but not enough to keep me going there. The service is very slow. If you drop off a new prescription I am usually in the store for approximately 1 and 1/2 hours waiting for my prescription. If I call in my prescription the day before it will usually take about 1/2 hour to 45 minutes depending on the time of day. I can't wait until 2015 to change my plan. I do not have anything against Humana, my issue is with Walmart. Maybe you will have better luck with your Walmart.

My rating for this plan:
  Information
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  Choice of Drugs
  Cost of Plan
  Ease of Use
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MDP Member: Jlfl Date Rated: 11/20/2013 5:04:51 AM

I'm opposed to the way Walmart pays their store employees. I haven't had a lot of sympathy for any business that can't pay their employees a living wage...to my way of thinking, if you can't afford to pay your employees a living wage, you haven't figured out how to have a business....many of us aren't that business savy so we get a job from someone who has figured out how to run a business. On the other hand, they do have the most reasonably priced Medicare drug plan (Walmart/Humana)(Started at $14.95 2 years ago, Went to $18 last year and now is $12.80 for 2014. They are big enough to get good wholesale prices on drugs....maybe that is what they should specialize in, considering that the drug market is inflated beyond what things are worth (I have even less sympathy for the drug companies). But you do have to get these drugs at Walmart to get the good prices. Hopefully they pay their Pharmacists and Techs decently. I should add that I don't have much but a few generic drugs,,,,except an expensive Diabetes drug (for which I had to try others that made me sick and my doc had to apply for an exception 3 times, but I did get it.) My insulin is expensive, but I don't think I can get it any cheaper elsewhere (I check these things every so often.) At least for drugs, this plan is reasonable...and maybe ethically OK....surely they haven't figured out how to pay Pharmacists minimum wage.

My rating for this plan:
  Information
  Service
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