Kakalahale Date Rated: 11/2/2018 8:38:36 PM
I joined the Symphonix Drug plan in Oregon on Oct. 1, 2018. I did not use the plan and cancelled my enrollment sortly thereafter. Symphonix refuses to accept my cancellation until December 31, 2018. The representatives I talked to - all three - insisted, incorrectly, that Medicare requires its recipients to be enrolled in prescription drug plans. When I informed the representatives that that was incorrect information they put me on hold or hung up on me.
I have been enrolled in a supplemental medical plan with UnitedHealthcare for many years and have been extremely satisfied. However, the Symphonix PDP is a disaster. I was on the telephone with them for an hour - unsuccessfully - trying to rectify the problem. The public needs to know how disingenuously Symphonix treats its clients. Avoid this program. Avoid these people. Smphonix PDP is creepy.