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WellCare Classic  - FL  (See Reviews of this Plan from Other Regions)
Overall Rating: 

What to expect:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

  
Overall Rating:
MDP Member: Bill C Date Rated: 1/28/2014 12:25:21 PM

terrible customer service - phone service constant loop - times out without permitting you to speak with customer services- this is a mickey mouse operation. maybe two guys and a dog. very disappointed!!!!!

My rating for this plan:
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  Choice of Drugs
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Overall Rating:
MDP Member: pbaker Date Rated: 4/13/2013 7:42:30 PM

WellCare does everthing possible to avoid answering questions. They prey on people in their 90's and refuse to talk to those people's children in spite of the child having power of attorney. Every time there is a request by the representative, they either call the elderly, who are confused by the whole thing or request another form from the representative. I will do what I can to get my mother to another plan.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: SolG Date Rated: 10/21/2008 7:23:46 PM

They are impossible to deal with. You spend HOURS on the phone being shuffled from one person to another - including the call center in the Phillipines. And they don't communicate with the pharmacy you are dealing with. They say FREE generic drugs and no monthly premium and then bill you anyhow. They mispresent themselves. Avoid if you can.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
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