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WellCare Classic  - IN, KY  (See Reviews of this Plan from Other Regions)
Overall Rating: 

What to expect:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use

  
Overall Rating:
MDP Member: ravensangel Date Rated: 3/1/2016 10:07:45 PM

THE WORST. Have never had a drug plan make medical decidions before. And they never even examined me. Will have to go in for hospital stay because they decided I didn't need my medication. They said everything was covered when trying to sell me on the plan. Now, I need an authorization, I was told I wouldn't need it when I signed up, which now they keep denying because I don't need it according to them. I've been on it for 3 years, it's why I haven't needed a hospital stay any more. Stay away. Not a good company. Spent 2 hours on phone with them, got handed of to 4 different people.

My rating for this plan:
  Information
  Service
  Choice of Drugs
  Cost of Plan
  Ease of Use
Overall Rating:
MDP Member: johnm Date Rated: 1/27/2015 9:44:47 PM

Absolutly the worst insurance provider i have ever worked with. I started with them in october 2014 coming off of my employers major med after retiring. I picked them on the advice of American Seniors Insurance group because of price and we have simple prescription needs. They increased their 2015 price by 50 % with no advance notice and when i filed a complaint they simply denied it stating that the sent out notification we never received. They changed their 2015 formulary and drugs that were covered where no longer covered, I have filed three appeals and every time I call to check they say there is no record even though I give them the appeal number They have given me. In dealing with this company you are speaking to a non english speaking customer service representitive whose only job is to delay any resolution to your problem. Do not under any circumstance pick Wellcare as your part d carrier their actions and customer service border on criminal.

My rating for this plan:
  Information
  Service
  Choice of Drugs
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