Beckie Date Rated: 2/5/2013 5:48:47 PM
This group could not be any more difficult. They made my job being the caregiver for my Aunt just about impossible. Despite the tons pf paperwork I submitted they were intransigent. Every other medical plan cooperated and helped me out. Now I am trying to get a refund for the month I paid in advance when she passed way. I have been waiting for 5 months for this and have been hung up on and placed on hold 30 minutes while a "supervisor" was located. Today I waited for a promised call back. Luckily I did not hold my b death. How can this company get away with this kind of "service"? Too bad the ratings don't have a no stars category.