caterina Date Rated: 1/22/2014 8:55:43 AM
It's unfortunate that I cannot give the service categories of this plan zero stars. Their phone system does nothing well other than to disconnect calls. I finally got in touch with a live person after six tries. I was told I had to leave a message and that someone would get back to me by 10 PM. That was five days ago. There is no phone number or email address to voice complaints. I submitted an online contact form complaint, but no one has responded even though I explained that I have four days of medication left and I need assistance. Do yourself a favor and don't sign up with this company. They are horrible, ignorant, inconsiderate, uncaring and impossible to get in touch with.